Privacy Policy
Effective Date: September 13, 2026
BASIMA SOLUTIONS LLC (“BASIMA SOLUTIONS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, requesting services, or communicating with us.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and related services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone or mobile number
- Company or organization name
- Information submitted through contact or inquiry forms
- Information related to requested services
- Communications you send to us
- Other information you choose to provide
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, referring pages, pages visited, and general website usage information.
2. How We Use Your Information
We may use information we collect to:
- Respond to inquiries and service requests
- Provide and improve our services
- Communicate with customers, prospective customers, vendors, partners, and other organizations
- Provide project, service, account, or customer-support updates
- Schedule consultations or follow up on inquiries
- Operate, maintain, secure, and improve our website
- Analyze website performance and usage
- Send communications when you have requested or consented to receive them
- Prevent fraud, abuse, or security incidents
- Meet legal, regulatory, and contractual requirements
3. SMS/Text Messaging
If you voluntarily provide your mobile telephone number and expressly consent to receive text messages from BASIMA SOLUTIONS LLC, we may send you SMS or other text communications related to the purpose for which you provided consent.
Depending on your consent, messages may include customer-service communications, responses to inquiries, appointment or consultation reminders, service updates, project updates, and other communications related to our services.
Where separate express consent for marketing communications has been obtained, messages may also include promotional or marketing communications.
SMS consent is not a condition of purchasing any goods or services.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to a message. You may reply HELP for assistance or contact us using the information provided below.
Carriers are not liable for delayed or undelivered messages.
4. Mobile Information and SMS Consent
We respect the privacy of information provided in connection with SMS communications.
Mobile information, including phone numbers and SMS opt-in consent data, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may disclose information to service providers that help us deliver communications or operate our services, but only as necessary for them to perform services on our behalf and subject to appropriate privacy and confidentiality obligations.
SMS opt-in consent and related consent records will not be shared with third parties for their own marketing purposes.
5. Cookies and Analytics
Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors interact with the site, improve performance, and analyze website traffic.
Third-party analytics or technology providers may also use cookies or similar technologies according to their own privacy practices.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. How We Share Information
We do not sell personal information for monetary consideration.
We may disclose information when reasonably necessary to:
- Service providers that assist us in operating our website or providing services
- Technology, hosting, communications, analytics, or security providers
- Professional advisers where necessary
- Government authorities or other parties when required by law
- Protect our rights, property, users, customers, or others
- Complete a business transaction such as a merger, acquisition, restructuring, or sale of assets
Service providers are expected to use information only for legitimate purposes related to providing services to us.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and compliance records, resolve disputes, enforce agreements, and satisfy legal obligations.
9. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security, content, or practices of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children’s Privacy
Our website and services are intended primarily for businesses, organizations, government entities, and adult users and are not directed toward children under 13.
We do not knowingly collect personal information from children under 13 through our website. If we learn that such information has been collected unintentionally, we may take reasonable steps to delete it.
11. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information.
You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable legal exceptions.
You may unsubscribe from marketing emails by following the unsubscribe instructions included in those communications.
For SMS messages, reply STOP to opt out.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal requirements.
When changes are made, the updated policy will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or SMS communications, please contact:
Basima Solutions LLC
Texas, United States
Website: basimasolutions.com
Email: sahar@basimasolutions.com